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    • SERVICE TEAM

       

      SALES SUPPORT

      Sales Andy Guest Jetters

      Contact Jon
      Tel: 03300 240 404
      Mob: 07912 177 166
      Email Jon

       

      Parts Support

      jason

      Contact Jason
      Tel: 03300 240 404
      Email Jason

       

      Account Support

      Melissa

      Contact Melissa
      Tel: 03300 240 404
      Email Melissa

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    Annual Service + Maintenance Plans

    Annual Service + Maintenance Plans

    Annual maintenance is important to prevent malfunctions and improve the efficiency and operational life of your machine. All servicing and repair work is undertaken by Andy Guest trained and approved technicians. To ensure that you get the best and most cost-effective service, we have introduced Gold, Silver and Bronze maintenance packages, helping spread the cost of annual servicing.

    Our fully equipped service vehicles provide UK-wide mobile servicing and reactive maintenance within 24 or 48 hours of a breakdown being reported depending on the type of contract.

    Bronze Service Package

    The Bronze package covers your annual jetter servicing and inspection, including basic components such as filters, oil and a high-pressure valve. The contract also offer a further 10% off any additional parts.

    Service Plan Features

    Contract Length                             

    3 Years

    Andy Guest Warranty 1 Year
    Annual Service & Inspection (Max 300 hrs pa) Included
    Additional Work During Servicing 10% Off Parts
    Attend Breakdown Earliest Availabity
    Breakdown Visits Chargable
    Replacement Machine For Repair Period £100 Per Day*

    Non routine Repairs 

    10% Off Parts

     

    Machine Types Monthly Pre-Paid
    Petrol Machine £30 £999
    Diesel Machine £32 £1099

     

    Silver Service Package

    The Silver package includes all the features of the Bronze package with additional breakdown cover within 48 hours and 20% off additional parts. It also extends the warranty on new machines to two years.

    Service Plan Features

    Contract Length

    4 Years

    Andy Guest Warranty 2 Year
    Annual Service & Inspection (Max 300 hrs pa) Included
    Additional Work During Servicing 20% Off Parts
    Attend Breakdown 48 Hours
    Breakdown Visits Included
    Replacement Machine For Repair Period £100 Per Day*

    Non routine Repairs 

    20% Off Parts

     

    Machine Types Monthly Pre-Paid
    Petrol Machine £45 £1999
    Diesel Machine £49 £2199

     

    Gold Service Package

    The Gold package provides an extended warranty of five years on new machines, includes breakdown cover within 24 hours, a replacement machine for the repair period and the cost of any non-routine repairs.

    Service Plan Features

    Contract Length                             

    5 Years

    Andy Guest Warranty 5 Year
    Annual Service & Inspection (Max 300 hrs pa) Included
    Additional Work During Servicing 30% Off Parts
    Attend Breakdown 24 Hours
    Breakdown Visits Included
    Replacement Machine For Repair Period Included*

    Non routine Repairs 

    Included

     

    Machine Types Monthly Pre-Paid
    Petrol Machine £99 £4999
    Diesel Machine £99 £4999

     

    TERMS + CONDITIONS

    Machine warranty extensions are based on the date of purchase of a new machine and extended from the date of purchase. The length of each package contract is fixed. Early termination of the contract may be subject to penalties.

    *Subject to availability. If not repaired in 72 hours of the initial visit. Replacement machine based on customers returning the machine to one of our two service centres.

    Please contact us for more detailed availability and pricing.